Frequently Asked Questions
New to SPYC? So happy you’re here!
Silver Pennies Yarn Co specializes in yarn bases made with luxurious fibers, both in superwash and non-superwash, dyed up in a rainbow of jewel tones and full palette of grey colorways. In fact, every single SPYC colorway has grey in it - some more obvious than others! While the signature colorways are always available to order (wholesale too!), there are seasonal offerings of special collections, limited edition colorways, and event exclusive colorways to shop from as well throughout the year. Shop updates, new colorways, and special pre-orders are announced to newsletter subscribers first, so be sure to sign up to be the first in line to order! Still have questions? Reach out via the contact page anytime and I’ll do my best to help answer your questions!
How do I sign up for the newsletter?
Sign up using this link or scroll to the bottom of this page, enter your details and you’re in! You can look forward to fun and informative shop updates, new pattern releases, exclusive subscriber discounts, and more!
Where do your yarns come from?
The SPYC yarn bases are primarily milled in Peru, and the superwash merino fiber is ethically sourced out of South America, specifically Argentina and Uruguay, from farms of varying sizes, all of which follow mulesing-free practices.
Do your yarns have dye lots?
All of our yarns are dyed by hand in small batches, which means we do not use high-yield commercial equipment to get large quantities of a single standardized dye lot. The magic of our yarn is that it's unique and handmade, and while we do our best to remain consistent across batches, there may be variations. We always recommend alternating skeins with any hand-dyed yarn for a project that uses more than one skein of the same colorway. We do our best to make sure all your skeins match when we send out your order, and by purchasing enough yarn to begin with, you will be much happier with your end result.
How should I take care of my yarn?
For all yarn bases, it is recommended to hand wash your project in cool water with some gentle wool wash, and then lay flat on a towel or blocking mat to dry. Washing and drying by machine may have undesired results, but this can be tested with a small swatch! Even though the label may say superwash or washable, your final fabric may pill or snag during the machine washing and drying process. It’s also worth noting that colorways vary across yarn bases as fibers respond to dyes differently. Yarn is thoroughly rinsed and set after the dyeing process, but it is normal for hand-dyed yarn, especially deeply saturated colors (and reds!), to leave a little color in the first couple of washes.
Do your product photos show accurate yarn colors?
The best effort is made to portray colors and fibers accurately in the stock product photographs. The appearance of yarn colors can change depending on the monitor or screen, and color can vary slightly between dyelots. Please take this into account while shopping. If you are concerned or looking for a very specific color shade, you can sign up for our virtual shopping service!
I have a shipping or refund question!
Do you offer wholesale?
Yes! You can check out the list of our current stockists here. Please send an email about setting up a wholesale order to: email@example.com
Do you offer yarn support to designers?
Yes! At Silver Pennies Yarn Co, we love working with knitting and crochet designers! Watching your favorite colors of yarn work up into a beautiful design is the best! If you are a knitting or crochet designer looking for collaboration or yarn support, send over an with your proposals to: firstname.lastname@example.org
Do you offer donations for giveaways, special events, or charity?
We’re delighted to participate! We often donate and offer sponsorship for fun giveaways and events, as long as it is within our budget, capacity, and also aligns with our values. Reach out directly with your request: email@example.com